Terms and Condition

​These terms and conditions outline the rules and regulations for using Micro Cloud Technology's Website.

​By accessing this website, we assume you accept these terms and conditions. Do not use our website if you do not agree to take all the terms and conditions stated on this page.

​The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client,” “You,” and “Your” refers to you, the person who logs on to this website and is compliant with the Company’s terms and conditions. “The Company,” “Ourselves,” “We,” “Our,” and “Us” refers to our Company. “Party,” “Parties,” or “Us” refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization, and they or they are taken as interchangeable and, therefore, as referring to the same.

Cookies

We employ the use of cookies. By accessing our website, you agree to use cookies in agreement with The Company's Privacy Policy.

​Most interactive websites use cookies to let us retrieve the user’s details for each visit. Our website uses cookies to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, The Company and its licensors own the intellectual property rights for all material on The Company. All intellectual property rights are reserved. You may access this from The Company for your personal use, subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from The Company
  • Sell, rent, or sub-license material from The Company.
  • Reproduce, duplicate, or copy material from The Company.
  • Redistribute content from The Company.

This agreement shall begin on the date hereof. Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. The Company does not filter, edit, publish, or review Comments before their presence on the website.​Comments do not reflect the views and opinions of The Company, its agents, and affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, The Company shall not be liable for the Comments or any liability, damages, or expenses caused and suffered due to any use of and posting of and appearance of the Comments on this website.The Company reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or cause a breach of these Terms and Conditions.​

You warrant and represent that:You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation, copyright, patent, or trademark of any third party
  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy
  • The Comments will not be used to solicit or promote business, custom, or present commercial or unlawful activities.

You now grant us a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any form, format, or media.

Hyperlinking To Our Content

We use your personal data for purposes directly related to our communication services, as outlined below:

  • Account setup and service provision: To verify your identity, activate communication services (e.g., SMS, VoIP, e-SIM), and manage your subscriptions.
  • Communication services: To transmit and deliver SMS messages, VoIP calls, and e-SIM services, ensuring smooth interconnection with telecom operators and other communications providers.
  • Billing and payments: Generating invoices, processing payments, and resolving billing inquiries.
  • Service improvements: To analyze service usage data, enhance platform performance, develop new features, and optimize our services.
  • Compliance with legal and regulatory requirements: To fulfill obligations under the PDPA and other relevant laws, including those related to telecommunications services.

In some instances, we may need to share personal data with trusted third-party providers who assist in the delivery, maintenance, or support of our services, such as telecom operators, payment processors, and cloud hosting providers. All third parties are bound by contractual obligations to safeguard your personal data in line with the PDPA and similar regulations.

Limiting Collection and Sharing of Personal Data

Micro Cloud Technology adheres to the PDPA’s principle of data minimization. We only collect, use, and disclose the personal data necessary to provide our services or meet legal obligations. We do not sell or share personal data with third parties for marketing purposes. Personal data is only shared with trusted partners essential to service delivery, technical support, and operational maintenance.

Data Sharing with Telecom Providers and International Transfers

In the course of delivering our services, particularly SMS and VoIP, we may need to transmit data across borders through telecom operators, communication providers, or other necessary partners. This could result in personal data being transferred outside of Singapore. When international data transfers occur, we ensure compliance with the PDPA’s Transfer Limitation Obligation by verifying that foreign entities provide a comparable level of data protection.

Responding to Data Requests and Withdrawals

You have the right to withdraw consent for the collection, use, or disclosure of your personal data at any time. To withdraw consent or make data requests (e.g., access or correction of your data), please contact our DPO at commercial@microcloudltd.com or mail us at 7 Temasek Boulevard #18-03, Suntec Tower One, Singapore 038987. We will respond to such requests within a reasonable time, in accordance with the PDPA. Please note that withdrawing consent may impact our ability to provide certain services.

Data Protection and Retention

Micro Cloud Technology implements strict security measures, including encryption and access controls, to safeguard personal data from unauthorized access, loss, or misuse. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once it is no longer required, personal data will be securely deleted or anonymized, in accordance with the PDPA.

Handling Complaints

If you have concerns or complaints about how we handle your personal data, please reach out to our Data Protection Officer at commercial@microcloudltd.com or mail us at 7 Temasek Boulevard #18-03, Suntec Tower One, Singapore 038987. We take all complaints seriously and aim to resolve them in a fair and timely manner, in line with PDPC guidelines.

Information from Children

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal data from minors. If we become aware that personal data has been provided by a minor, we will take reasonable steps to delete that information from our systems. If you suspect that a minor is using our services, please contact us immediately at commercial@microcloudltd.com.

Updates to Our Privacy Notice

We may revise this Privacy Notice periodically to reflect changes in technology, legal obligations, or service offerings. We encourage you to review this notice regularly to stay informed of any updates. Continued use of our services indicates your acceptance of any revised terms.

Governing Law

This policy is governed by the laws of Singapore and aligns with the requirements set out by the Personal Data Protection Commission (PDPC).

Key Definitions
  • e-SIM: A digital SIM that allows you to activate a mobile plan without needing a physical SIM card.
  • VoIP: Voice over Internet Protocol, enabling voice communication over the internet instead of traditional phone lines.